PrivacyPolicy

Everyone who uses Debt Freedom Way should be able to see how their information is handled and protected. This policy covers the personal information we deal with, whether it arrives through the website, during the lender-introduction process, or on a call or message with our staff.

How the site itself may be used is set out separately in our Terms & Conditions.

Part of it comes directly from you, and part is collected automatically while you browse. In practice, that means:

• About you
  Your name, your contact details (email, phone and postal address) and your date of birth
• Your debts
  The balances you would like to bring together, the companies you owe, the status of those accounts, and a broad view of your finances
• Proof a lender may ask for
  Documents a lender may ask for to check your identity, your income or your ability to repay, such as pay stubs or bank statements
• Technical data
  What we can see of your device and connection, such as IP address, browser type, operating system, the page that sent you here and the way you navigate our pages
• Our conversations
  Copies or notes of the calls, emails and messages you exchange with our staff

What we collect is used only for the purposes below. We never sell it to advertisers or to unrelated businesses.

• Processing your enquiry and connecting you with a personal loan lender suited to your circumstances
• Updating you on the progress of your request and the steps ahead
• Verifying who you are and guarding against fraud or misuse
• Improving the site’s performance and ease of use
• Meeting legal obligations, including those that arise from regulations and court orders
• Sending you updates or educational material, with your consent where the law requires it

Your information is passed on only in the cases below. We never sell, rent or swap it so that other businesses can market to you.

• The lender you are introduced to
  The details of your request are sent straight to that lender so it can assess them directly
• Service providers
  Companies that help us operate this site, such as hosting, analytics or messaging providers, may handle data on our behalf under binding confidentiality commitments
• Legal requirements
  Information may be released if the law, a regulator or a valid legal demand requires us to
• A change in ownership
  If Debt Freedom Way is bought, merges with another business or sells its assets, your information may move to the new owner, and we will let you know if it does

We use cookies and comparable tools so the site works properly, so we can see how it is used, and so we can make it better.

• Essential cookies
  Required for the site to work at all; blocking them would stop parts of it functioningAlways on
• Analytics cookies
  Give us an overall picture of how many people visit and how they get around the siteOptional
• Marketing cookies
  Used to personalize the ads you see and to judge how well campaigns work; set only with your agreementOnly with your consent

You can control or block non-essential cookies in your browser settings at any moment, though parts of the site may then run less smoothly.

To protect your information from unauthorized access, loss or disclosure, we use safeguards that are typical for our industry: encrypted connections, secure servers, limited internal access and regular security reviews.

Personal information is kept only while it serves the purposes described in this policy, or while the law requires us to hold it. When that ends, we either delete it securely or strip out anything that could identify you.

The law where you live may give you particular rights over your personal data. We honor them, and we respond to a verifiable request within whatever period the applicable law sets.

Got a question about your information, or want to use a right listed in section 7? Call (855) 259-1980 or email [email protected]. We respond to privacy questions as quickly as we sensibly can, and full contact details are just below.