Everyone should be able to use Debt Freedom Way, whatever their sight, hearing, mobility or way of thinking, and whichever tools they rely on. Below you will find what we do, the standard we aim to meet, and how to reach us when something is in the way.
Last updated: September 20, 2026
Written in plain language
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Section 1: Made with everyone in mind
Nobody should be kept from a clear view of their options by a digital barrier. Our aim is for every visitor to make full use of Debt Freedom Way, regardless of ability, the assistive tools they use or the way they like to browse.
If we miss the mark, please tell us. Section 6 says how.
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Section 2: Which standard we follow
We are working toward WCAG 2.1 Level AA, the accessibility standard issued by the W3C (the World Wide Web Consortium). It rests on four ideas, known together as POUR:
PPerceivable
Content can be taken in by every visitor, for example through text alternatives for images and sufficient contrast between text and background.
OOperable
All controls and paths through the site can be used by keyboard, by voice or with other input devices.
UUnderstandable
Wording is plain, and the interface acts predictably from page to page.
RRobust
Standard code keeps content usable with today’s assistive tools and gives it a good chance of working with future ones.
We test the site against the guidelines using automated scanners and manual checks, covering keyboard use, zoom and color contrast, and we correct the problems we find. Our intention is to test again whenever the site changes.
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Section 3: Features that support you
The features below are meant to serve a range of needs and preferences:
Meaningful structureA logical heading order, clear page landmarks, and link text that describes its destination.
Keyboard accessNo mouse is needed, the focus outline is always shown, and the request form holds focus within it and can be dismissed with the Escape key.
Text alternativesImages that convey information carry descriptive alternative text, while graphics used only for decoration are skipped by screen readers.
Readable contrastColors for text and controls are chosen to satisfy WCAG AA contrast ratios, and contrast is measured as part of our testing.
Zoom and reflowContent can be enlarged to 400 percent, equal to a window 320 pixels wide, and folds into one column with no horizontal scrolling.
Skip link and reduced motionKeyboard users can jump past the header with a skip link, and animations turn off when a device asks for reduced motion.
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Section 4: Where we still fall short
We want Level AA everywhere on this site, but some places may fall short. The issues we know about are:
The request form is a third-party component embedded in our pages, so we cannot fully control its accessibility. If it stops you from finishing, call (855) 259-1980 or email [email protected] and we will help you find a different route to a lender
Links to lenders and other outside sites lead to pages we do not run, and their owners are responsible for how accessible they are
Every change is reviewed, yet a barrier can still get through when pages are created or edited
Found a problem that is not listed? Please get in touch. We add each report to our improvement list.
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Section 5: Tools and browsers we design for
Here is what we design for. Because we cannot test every pairing of browser and assistive tool, tell us if something fails for you.
Screen readers
Semantic markup, labeled controls and a logical reading order, with NVDA, JAWS, VoiceOver (macOS and iOS) and TalkBack (Android) in mind
Keyboard only
All features are reachable using only a keyboard, whether a standard or an alternative one
Voice control
Controls have clear labels, and where visible text appears it matches the accessible name, which works with Apple Voice Control and Dragon NaturallySpeaking
Zoom and magnifiers
Enlarging up to 400 percent keeps content in a single readable column on phones, tablets and computers
A recent version of Chrome, Firefox, Safari or Edge gives the best experience.
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Section 6: Report a barrier
Whenever a page, control or piece of content is difficult to find or use, phone (855) 259-1980 or email [email protected]. We will investigate as quickly as is reasonable and, where we can, offer a fitting adjustment or an accessible alternative.
It is useful to tell us which page you were on, what you were attempting, and which browser or assistive tool you were using. Full contact details follow below.
Visit2140 Compass Row, Suite 310, Raleigh, NC 27601
Disclosures: Debt Freedom Way operates a website that introduces consumers to independent personal loan lenders. Debt Freedom Way is not itself a lender or a loan broker, and it is not a law firm, a debt settlement company or a credit counseling organization; nothing on this site is legal, tax or financial advice. Debt Freedom Way does not cancel, forgive or reduce debt, and the word “freedom” in our name describes a goal, not a promised result. A consolidation loan pays off existing balances with a new loan that you repay. Debt Freedom Way has no say over the interest rate, terms or approval decision on any loan; those choices belong entirely to the lender you are matched with. Using Debt Freedom Way is free of charge. Products, rates and terms differ among lenders, are not offered to every applicant and may be unavailable in some states. No approval, rate, term or amount is guaranteed by Debt Freedom Way or by any lender in its network. A new loan is an important financial commitment, so review each offer closely, including its rate, fees and repayment terms, before agreeing to it. Lenders in the network may compensate Debt Freedom Way for introductions made through this site. Before you send any information, please read the Terms & Conditions and Privacy Policy.